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The Back Office Supervisor manages a team of back office associates, oversees schedules, conducts performance evaluations, and ensures compliance with client requirements. Responsibilities include handling employee discipline, preparing performance reports, and improving procedures. The role requires strong leadership, analytical skills, and proficiency in Microsoft Office.

The Compliance Analyst manages and ensures the implementation of compliance and data security policies, contributing to internal compliance audits and risk mitigation. They collaborate across departments to address audit findings and uphold regulatory compliance, requiring knowledge of information security frameworks and excellent analytical skills.

The Client Services Manager will nurture and expand relationships with existing clients, ensuring their needs are met while driving business growth. Responsibilities include regular client check-ins, identifying upselling opportunities, collaborating with internal teams, and analyzing client feedback to enhance satisfaction and retention.

The Bilingual CSR will address customer inquiries through various communication channels, offer information about products or services, resolve issues, maintain customer records, and strive for customer satisfaction by ensuring a positive experience.

The Quality Auditor will assess and ensure the quality of services at DATAMARK through detailed audits, maintaining quality standards as per project requirements. Responsibilities include understanding process flow, meeting daily audit targets, providing feedback, and analyzing performance data for quality improvement.

The Process Associate is responsible for efficiently capturing data from written and image source documents, ensuring accuracy and adherence to client specifications. The role requires a minimum typing speed of 35-45 WPM and the ability to follow instructions. The associate works with production operators and supervisors and must be flexible and energetic in their approach.

The Director of Finance & Accounting leads the Corporate Accounting Office across U.S., Mexico, and India, establishing financial strategies, overseeing policies and budgets, and managing a global team. Responsibilities include financial reporting, compliance, and optimizing financial conditions through audits and investments.