Top Tech Jobs & Startup Jobs in Phoenix, AZ

The Infrastructure Engineer will lead the operational oversight and maintenance of IPC and Verint call recording systems, ensuring their redundancy and fault tolerance. Responsibilities include system upgrades, troubleshooting, collaborating with teams to improve performance, conducting system checks, and recommending design improvements. They will also document best practices for system operation and maintenance.

The Client Support Representative at Luxury Presence will provide guidance and solutions to real estate professionals, assisting with live chat, calls, and emails. This role requires empathy and quick-thinking in resolving client inquiries, while also supporting teammates and reporting technical issues.

The Broadcast Site Reliability Engineer (BSRE) is responsible for maintaining the reliability and performance of satellite and streaming channels, monitoring systems, managing infrastructure, and resolving issues related to broadcast and network operations, while ensuring seamless operations and documenting maintenance activities.

The Senior System Administrator will support KUBRA’s PCI production environments, ensuring uptime and reliability. Responsibilities include managing server environments, participating in on-call rotations, implementing automation solutions, and contributing to disaster recovery planning. The role requires expertise in AWS, Azure, Active Directory, and various network protocols.

The Customer Experience Agent will enhance user experience through process improvement and problem-solving, handling customer inquiries about payments, orders, and shipments. The role involves becoming an expert on Whatnot’s systems and working collaboratively across departments to ensure customer satisfaction and resolve issues effectively.

In this role, you will engage with warm leads, educating them on debt resolution programs, managing the enrollment process, and striving to meet sales goals. You will utilize a consultative approach to close sales and enhance customer satisfaction while managing your leads strategically.

The Manager of Customer Service will lead a team of Licensed Customer Care Representatives, focusing on sales and customer service in the pet insurance domain. Responsibilities include coaching, mentoring, achieving operational goals, and fostering a positive team environment. The role also involves interacting with customers and collaborating with other departments to ensure a seamless customer experience.