Reports Directly to: Human Resources Assistant Manager
Position Overview:
The HR Specialist at Datamark, Inc. plays a pivotal role in supporting the HR department in various administrative tasks. The individual will be responsible for managing employee relations, recruitment processes, benefits administration, and compliance with labor laws. This position requires a combination of HR knowledge and administrative skills to ensure the smooth functioning of HR operations.
Key Responsibilities:
- Processing payroll: This involves calculating employees' pay based on days worked, deductions, taxes and relevant benefits.
- Maintaining payroll records: A payroll specialist maintains accurate records of all payroll transactions, including employee earnings, taxes and deductions.
- Tax compliance: A payroll specialist calculates and ensure the on-time payment of all payroll-related taxes.
- Benefits administration: A payroll specialist accounts for employee benefits, such as health insurance and retirement plans.
- Monitoring compliance: A payroll specialist ensures the organisation complies with all applicable laws and regulations related to payroll, taxes and benefits.
- Responding to employee enquiries: A payroll specialist serves as the first point of contact for employees with questions or concerns about their salary, benefits or taxes.
- Generating reports: They generate reports related to payroll expenses, taxes and other payroll-related data to help the organisation make informed decisions.
Skills Required:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Strong understanding of HR processes including recruitment, employee relations, and benefits management.
- Excellent communication skills, both written and verbal.
- Exceptional organizational skills and attention to detail.
- Ability to handle sensitive and confidential information with discretion.
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience: 2+ years of experience in HR or related administrative roles.
Technical Skills: Proficient in HRIS and payroll systems; strong knowledge of Microsoft Office programs.
Soft Skills: Excellent problem-solving abilities, interpersonal skills, and a strong sense of integrity.
Other Qualifications: Ability to work independently and as part of a team; strong time management skills to manage multiple priorities effectively.
Benefits:
- Gain valuable hands-on experience in talent acquisition and recruitment.
- Mentorship and guidance from experienced HR professionals.
- Opportunity to build a professional network within the company.
- Flexible working hours.
- Potential for future employment opportunities based on performance.
Top Skills
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.