DATAMARK, Inc. is seeking an experienced Assistant Manager - Human Resource Operations to join our dynamic team. This role is pivotal in enhancing HR operations and ensuring effective implementation of policies and practices within the organization. The Assistant Manager will assist in managing various HR functions, including employee relations, compliance, and operational excellence.
The Assistant Manager will collaborate with HR leadership to optimize our HR processes, support talent acquisition, and foster a positive working environment in alignment with DATAMARK's goals and values. This position will also provide essential support in performance management, employee engagement initiatives, and HR reporting.
Responsibilities
- Support the management of day-to-day HR operations and initiatives
- Assist in the development and implementation of HR policies and procedures
- Oversee the employee onboarding process and ensure compliance with HR practices
- Provide guidance to employees and managerial staff on HR-related queries
- Participate in recruitment and selection processes to meet staffing needs
- Help to foster a positive working environment and resolve employee relations issues
- Ensure compliance with employment laws and regulations
- Assist in performance management and training initiatives
- Bachelor’s degree in Human Resources, Business Administration or a related field
- At least 4 years of experience in HR operations or a related HR role
- Prior supervisory or management experience is a plus
- Strong knowledge of employment laws and HR best practices
- Excellent communication, interpersonal, and conflict resolution skills
- Ability to manage multiple projects and prioritize effectively
- Proficiency in HRIS systems and MS Office Suite
Medi-Claim
5 Days working
General Shift Hours
Top Skills
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
