Software Development Manager
Datamark, Inc. is seeking a highly skilled Software Development Manager to lead our dynamic team of Software Developers, Integration/Database Engineers, System Architects, and Product Analysts. The Software Development Manager will be responsible for the design, integration, and maintenance of innovative applications, emphasizing the use of automation tools to develop systems that are reliable, scalable, secure, and user-friendly.
Key Responsibilities:
- Team Leadership: Guide a team dedicated to creating cutting-edge applications.
- Technical Liaison: Act as the key technical liaison between Datamark and both internal and external customers, ensuring all technical requirements are met with precision.
- System Design & Architecture: Assess system design and architecture, offering recommendations and overseeing necessary redesigns to keep our software solutions at the forefront of the BPO industry.
- Automation Focus: Emphasize the use of automation tools to enhance system reliability, scalability, and security.
- Project Management: Deliver high-quality software products on time, within budget, and encompassing all specified features.
The Software Development Manager will play a crucial role in maintaining our competitive edge in the BPO industry by ensuring our software solutions are top-notch. Success in this role will be measured by the ability to deliver high-quality software products that meet all specified requirements.
Join us as a Software Development Manager and lead our team to new heights of innovation and excellence.
The ideal candidate brings the following qualifications:
- Educational Background: Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Professional Experience: 7+ years in software design, development, and integration roles (full stack developer), with a focus on design, coding, and programming.
- Leadership Experience: 5+ in a leadership position, managing both people and projects.
- Technical Expertise: Demonstrated expertise in one or more programming languages such as C#, C#.NET, C++, and development frameworks.
- Agile Methodologies: Experience with Agile methodologies and project management tools.
- Architectural Knowledge: Strong understanding of software architecture, design patterns, and best practices.
- Proven Track Record: History of delivering high-quality software products on time and within budget.
- Leadership Skills: Excellent leadership, communication, and interpersonal skills.
- Team Motivation: Ability to motivate and inspire a team to achieve excellence.
- Problem-Solving Abilities: Strong problem-solving skills and critical thinking capabilities.
What We Offer:
- Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy.
- Retirement Savings: Secure your future with our 401k and IRA retirement plans
- Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind.
- Paid Time Off: time off and public holidays to recharge and enjoy life.
- Disability Coverage: Short-term and long-term disability plans for added security.
- Professional Growth: Access to training and development to advance your career.
- Wellness Resources: Support for your overall well-being.
- Starting Salary: $110,000 - $123,000 Annually
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
