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The role involves enhancing the post-incident recovery lifecycle within the ServiceNow Security Organization. Responsibilities include documentation, stakeholder communication, data analysis, tracking recovery items, and improving security across the platform. The Business System Analyst collaborates with cross-functional teams and reports on recovery statuses to executive stakeholders.

The Business Account Executive is responsible for selling communications solutions to small and medium-sized businesses. Their role focuses on generating sales leads, understanding product offerings, and actively supporting customer interactions while maintaining accurate records in Salesforce. Achieving sales goals through prospecting and bundled service sales is key.

The Assistant Director of Operational Risk Management will enhance the risk management framework, track operational risk metrics, promote consistent management approaches, and support regulatory compliance. Responsibilities include leading and mentoring team members, providing strategic recommendations, and collaborating with stakeholders across the enterprise.