Top Customer Success Jobs

The Customer Service Professional III role involves managing client inquiries, coordinating projects, and fostering relationships with customers for UL Solutions. Responsibilities include handling customer inquiries, organizing information in a CRM system, providing support for non-technical issues, and following security protocols.

The Customer Service Professional III role involves managing customer relationships, resolving inquiries, coordinating project information, and supporting communication between customers and internal teams. This position requires proficiency in managing customer data and providing assistance for non-technical requests, all while ensuring customer satisfaction and adherence to company protocols.

The Customer Service Manager is responsible for leading a team focused on order management and customer satisfaction for Pfizer's business operations. This includes developing policies, handling customer inquiries, managing sales order processes, ensuring compliance with financial controls, and monitoring team performance metrics. The role requires collaboration with multiple stakeholders and a strong focus on continuous improvement.

This role manages and supports the Salesforce.com ecosystem at Chamberlain Group, collaborating with various stakeholders to define and execute the Salesforce strategy. Responsibilities include leading projects, maintaining system configurations, supporting teams of Salesforce admins and developers, and ensuring successful deployments while staying aligned with industry trends.

The Vice President of Quality and Customer Satisfaction will lead the development and execution of a comprehensive Quality and Customer Satisfaction strategy, oversee quality initiatives across all aspects of the product lifecycle, drive a customer-centric culture, and maintain performance metrics to enhance customer experience and product quality.

The Responder Deployment Specialist coordinates customer installation activities, ensures systems are functional for software deployment, troubleshoots issues, develops mobile forms, and monitors product defects. Familiarity with web development and system integration in public safety is essential. Communication and problem-solving skills are crucial.

The Hypercare Support Specialist provides technical support and customer service for Motorola Solutions' software applications, particularly in the public safety sector. Responsibilities include troubleshooting software issues, building customer relationships, performing root-cause analysis, and ensuring customer satisfaction while adhering to security policies. The role may require significant travel and collaboration with various technical teams.

The Processing Specialist will handle policy processing transactions including issuance, changes, and renewals across multiple lines of business. Responsibilities involve reviewing transactions for accuracy, training new and current staff, communicating with underwriting, and managing workflow activities. The role emphasizes teamwork and detailed customer service.

The Processing Specialist handles policy processing transactions including policy issuance, changes, and renewals in multiple lines of business. They train and guide less experienced staff and ensure the accuracy of business transactions, communicating with underwriting and branches to resolve discrepancies.

The Complex Claims Representative manages and resolves complex accounting malpractice claims by evaluating coverage, assessing liability, negotiating settlements, and ensuring compliance with regulatory requirements. They interact with insureds and claimants, maintain claim documentation, and collaborate with internal and external partners to achieve quality outcomes. They also stay updated on insurance laws and trends.

The Client Relationship Executive will focus on positioning the PwC brand, driving revenue growth, and managing sales pursuits. Responsibilities include developing communication programs, executing sales strategies, and creating long-term client relationships while leading a team in problem-solving to address complex business issues.

The Client Relationship Executive will lead efforts in sales and marketing to position the PwC brand and drive revenue growth. Responsibilities include designing communication programs, managing sales pursuits, developing sales strategies, and fostering long-term client relationships.

The Client Relationship Executive will be responsible for driving revenue growth through effective sales strategies, managing the sales pipeline, and developing long-term client relationships. Responsibilities include implementing communication programs to promote PwC's brand, identifying market opportunities, and utilizing account management methodologies to close sales leads. The role also emphasizes leadership and team collaboration to enhance working environments and support individual growth.

The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.

The Delivery Lead is responsible for overseeing the planning, design, and delivery of customer experience digital products, ensuring alignment with business needs. The role involves collaborating with product managers, managing external and internal delivery partners, and driving product adoption through high-quality outputs. They will act as the primary contact for product managers and advise on solution design and architecture.