Top Tech Jobs & Startup Jobs in Nashville, TN

As a Customer Experience Associate, you will deliver exceptional service via phone, email, and text, resolving customer issues with empathy and accuracy. Your role includes documenting interactions, complying with company policies, and balancing multiple priorities while maintaining a positive customer relationship.

The Real-Time Analyst will manage the scheduling of agents, analyze real-time data to ensure optimal staffing levels, and provide performance reports to key stakeholders. This role entails monitoring daily attendance, coding exceptions, supporting users, and conducting audits to ensure data accuracy.

The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.

The Assistant Operations Manager oversees day-to-day operations at valet locations, ensuring staff performance, safety, and customer service meet standards. Responsibilities include managing schedules, hiring, maintaining budgets, conducting training, and ensuring client documentation is complete. This role requires effective communication with both team members and customers, and encompasses operational duties as needed.

The Operations Manager oversees the operations of one or more locations, managing team performance, customer service, financials, maintenance, and safety. Responsibilities include scheduling shifts, hiring and training staff, implementing budgeting processes, conducting safety audits, and ensuring Metropolis's standards of customer service are upheld. This role requires effective communication with team members and customers while promoting safe work practices.

The Vice President of Valet Service will oversee valet services, drive performance, enhance customer satisfaction, and ensure compliance with standards. Responsibilities include strategic planning, operational management, developing SOPs, training programs, and monitoring performance metrics.

The Environmental Health and Safety Coordinator at Chewy is responsible for coordinating and implementing the EHS program, conducting training and risk assessments, maintaining compliance with EHS standards, and analyzing safety data. This role supports leadership in promoting a safe work environment and managing day-to-day EHS operations.

Responsible for preventive maintenance and repairs on HVAC, ice machines, and refrigeration systems. Duties include troubleshooting, inspections, repairs, and maintaining energy efficiency. The role requires effective communication with store managers and adherence to safety guidelines, as well as the ability to respond to after-hours calls and emergencies.

The Director of Ethical Hacking leads the Ethical Hacking team, develops strategies and initiatives for penetration testing, and collaborates with stakeholders to enhance security assessments. Responsibilities include coaching the team, managing cyber threat assessments, and communicating findings to leadership. The role requires expertise in red teaming and the development of methodologies for continuous improvement.

The Regional Product Specialist is responsible for driving sales activities in the Specialty Products segment, creating and executing sales plans, coordinating with the North American sales force, and managing key client relationships. This role involves market analysis, strategic leadership, and achieving sales goals while supporting team development and customer service efforts.

The Senior Software Engineer will focus on the development and ownership of Android Mobile Apps, primarily using Java and Kotlin. Responsibilities include building new features, supporting existing applications, ensuring quality through testing, and collaborating with various teams to enhance product documentation and overall customer interaction.