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As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies by assessing and resolving their situations, ensuring their safety and comfort. Your key responsibilities include navigating a multi-screen web system, communicating effectively with customers, and solving problems calmly while exceeding customer expectations.

The Remote Roadside Assistance Customer Service Representative provides empathetic support to customers in roadside emergencies, assesses situations, communicates effectively, and collaborates with service providers to resolve issues and ensure customer satisfaction.

As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers during roadside emergencies. You’ll navigate a multi-screen system, communicate effectively with customers, and resolve issues under pressure, ensuring their safety and reassurance throughout the process.