About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.
Role Description:
Designs, troubleshoots, and maintains logical designs of n-tier, component-based enterprise application systems utilizing a component-based platform that leverages XML/JSON Web services. Supports existing business systems applications and their underlying infrastructure. Ensures that application design aligns with the organization’s strategic technology direction. Provides consultation in regard to application design assistance, technical requirement specification, and level of effort estimates. Recommends strategies for improving system applications with a focus on ease of deployment, security, reliability, stability, and performance.
Key Outcomes:
- Drives the development of a global system and software architecture.
- Contributes to business requirement definition and use case design as technical expert.
- Plans and executes “zero down-time” software deployments.
- Converts business requirements into architectural designs and detailed technical designs.
- Identifies tasks, effort and dependencies based on software architecture and specifications
- Drive optimal solution design collaborating with product owners, architects, and cross functional teams
- Translates designs and specifications into software components and writes software code/components
- Develops data layer and objects using object-oriented design skills
- Defines test cases, leads code reviews and generates and maintains relevant documentation.
- Develop and maintain continuous deployment architectures
- Deployment of services and applications to AWS
- Serve on the on-call rotation with other engineers on the team
Skills, Education & Experience:
- 3-5 years software application development and design experience
- Proficient in SQL, PostGres SQL, Python, Cloud based platform, React, HTML, RestAPIs and NoSQL(mongoDB preferred)
- Understand fundamental principles of serverless architecture, Rest APIs, document databases and design patterns
- Working knowledge of Datadog, Docker containerization, AWS with Serverless, React, Async Python, Scrum/Kanban
- Code versioning with Git and Github actions
- Basic knowledge of graphQL
- Apache airflow is a plus
- AWS serverless architecture with: Lambda, DynamoDB, Eventbridge, SNS/SQS, Api Gateway, S3, boto3
- Working knowledge of OpenSearch
Hiring In:
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United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA
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Canada: Province of Ontario
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
National Pay Range
$100,000—$140,000 USD
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
Top Skills
What the Team is Saying
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What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
Our associates are heroes: our work is directly impacting the lives of 12M+ people each and every year, providing them with safety, transparency, convenience and peace of mind at moments when they need it most. This focus on helping others at every turn flows through our entire organization, across offices and remote locations.
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
