Handle inbound queries and resolve customer issues, ensure customer satisfaction, collaborate with internal teams, and provide analysis and recommendations for software enhancements. Requires 3 years of experience in a client-facing role within systems support or technical consultancy, familiarity with Jira, application administration, end-user training, and collaboration with software developers.

Document Retrieval Specialist role at Taxback International, responsible for analyzing and organizing invoices and receipts, managing document correction, processing post, and maintaining supplier relationships. No previous experience required; full and paid training provided. Shift Pattern 09:00 - 17:30 Monday-Friday at Varna Office. Benefits include flexible working policy, multisport cards, annual leave days, health insurance, team buildings, life insurance, refer a friend bonus, discounts, employee-led CSR program, trainings, awards, company-paid sports, and more.

As a VAT Auditing Specialist, responsible for identifying financial documents with VAT refund potential and providing scanned copies to the VAT Team. Must input and validate financial information, maintain accurate records, follow company procedures, and contribute to team objectives.