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As a Senior Customer Success Manager at Ordergroove, you will build strong client relationships and enhance post-sales experiences. Your responsibilities include understanding client needs, delivering strategic recommendations, managing project plans, and educating customers on best practices to achieve their business goals.

As a Customer Success Manager at Ordergroove, you will build and manage client relationships, ensure the success of their relationship commerce programs, educate clients on best practices, conduct business reviews, and support cross-functional projects. You are expected to possess strong consultative skills and project management experience, particularly within the SaaS and retail tech domains.

The Enterprise Sales Development Representative will engage with enterprise accounts, utilizing tools like Salesforce and LinkedIn Navigator to drive outreach and qualify prospects, aiming to create qualified opportunities and exceed monthly quotas. The role involves collaboration with marketing and sales teams to consult clients on growth and subscription potential.