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The Issue Resolution Specialist at Sunnova is responsible for assisting customers by investigating and resolving issues related to contracts, billing, and production. They collaborate with various departments, handle escalated cases, and maintain communication with customers to ensure satisfaction. Responsibilities also include educating customers about solar benefits.

The Accounts Receivable Specialist will manage business-to-business revenue and accounts receivable tasks, such as preparing reports on amounts due, applying cash receipts, maintaining relationships with dealers, answering inquiries, correcting payment errors, and recording cash journal entries. The role includes potential for growth within the department.

The Quality Assurance Specialist, Incentive Support oversees quality assurance for incentive documents and applications, ensuring they are processed promptly and correctly. Responsibilities include monitoring processes in Salesforce, preparing quality reports, and collaborating with cross-functional teams to identify improvements. The role is critical for maintaining high-quality standards in project documentation and compliance with industry standards.