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The Client Operations Support Representative supports the Client Operations team by managing agent tickets, posting missing payments, creating client reports, and responding to customer service issues. This role requires effective communication and a thorough understanding of client needs, administrative procedures, and billing cycles.

The Front Desk Specialist at Ovation Healthcare is responsible for managing correspondence to keep workflow efficient within the revenue cycle, greeting guests, routing phone calls, distributing daily mail, and handling various administrative tasks related to patient charts and billing documentation.

The Desktop Engineer performs maintenance, diagnosis, and repair of hardware and software across the organization's desktop services. They provide technical support to end-users, manage user accounts, and collaborate with the IT team on security measures.

The End User Compute Tower Lead at Ovation Healthcare manages all end user devices and peripherals, oversees the design and operation of computing platforms, and ensures compliance with standards. Responsibilities include leading a team, enhancing customer satisfaction, managing resources, and driving improvements in service delivery.

The Charge Capture Specialist is responsible for accurately entering charges on patient accounts, monitoring charge review work queues, correcting incomplete or inaccurate charges, and adhering to healthcare coding policies. They engage in ongoing education and collaborate with clinical staff to ensure compliance and accuracy in charge capture processes.

As an EDI Enrollments Specialist at Ovation Healthcare, you will manage the enrollments for ERA and EFT processing, review payment data, and ensure all payer information is up to date. Responsibilities include communication with the clearinghouse, maintaining billing information, and obtaining EOBs when necessary.

As a Revenue Cycle Analyst, you will analyze large datasets to identify trends and improve the revenue cycle process. You will work on denied claims, track revenue cycle performance metrics, and provide data-driven insights to enhance efficiency and reimbursement. You will also conduct ad hoc data analyses to support decision-making and process changes.