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As a Subject Matter Expert, you will maintain high customer service standards, respond to client requests, provide training on the Orion system, assist in testing, and analyze client inquiries for solutions. The role involves collaborating with operations departments to resolve client issues and pushing for additional business opportunities with clients.
As a Subject Matter Expert, you will maintain customer service standards for Orion clients, train users on the Orion system, assist in functionality testing, analyze client requests, and collaborate with operations departments to resolve issues.
The Senior Cloud Data Engineer will maintain a real-time data streaming platform using AWS services, design and implement data pipelines, manage cloud data targets, and craft SQL queries for data accuracy and efficiency. The role requires expertise in data engineering and cloud technologies to fulfill complex data needs.
The Billing Subject Matter Expert ensures high standards of customer service at Orion, responding to client requests, providing training on the Orion system, leading discussions and training sessions, analyzing client requests, and collaborating with operations departments to resolve issues. Responsibilities include maintaining service standards and enhancing client relationships.
The Senior Salesforce Solutions Manager will support the sales team by providing strategic guidance and technical support to enhance sales effectiveness. Responsibilities include customizing Salesforce, managing user accounts, developing reports and dashboards, training team members, managing projects and integrations, and championing data integrity.
Develop and lead programs to drive NPS growth, process efficiencies, and customer journey enhancements. Responsible for analytics, reporting, and strategic process transformation across business lines. Lead team development, data governance, and stakeholder relationships.
As a Staff Accountant, you will enhance business processes, ensure accurate financial reporting, and support internal controls. You will work with cross-functional teams to identify automation opportunities and improve revenue recognition practices while assisting in internal control testing and documentation.
The Senior Financial Analyst will analyze and optimize billing processes, ensuring accuracy and efficiency in financial transactions. Responsibilities include conducting data analysis, collaborating with cross-functional teams, maintaining documentation, generating performance reports, and ensuring compliance with industry regulations.
As a Workday HRIS Analyst, you will manage HRIS, utilizing your technical expertise to maintain the system, ensure data quality, and report on HR data. Responsibilities include configuring the system, creating custom reports, and collaborating with HR and other departments to enhance processes and programs.
As a Salesforce Administrator, you will customize and configure Salesforce Service Cloud and manage the Salesforce database while providing training and support to users. You'll oversee security, maintain data integrity, create reports and workflows, manage projects, troubleshoot issues, and foster communication between departments.
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