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As a Software Support Specialist II at CompuGroup Medical, you will document customer cases, troubleshoot software issues, consult with customers via phone, chat, and email, and create knowledge base articles. You will need to handle customer interactions with professionalism and manage expectations in high-pressure situations.
The System Administrator will manage Windows and VMware systems, perform installations and configurations of vCenter and ESXi servers, address networking and OS issues, and oversee SSL certificates. They will also take a leadership role in incident management and troubleshooting in a dynamic environment.
As a Network Engineer, you will be responsible for network administration, including managing a Juniper, Cisco, and A10 environment. Key tasks involve troubleshooting, overseeing routing and firewall security, working with SSL certificates, and mentoring other engineers in networking systems.
Assist customers using proprietary CGM products by providing technical support over the phone, responding to inquiries, monitoring program effectiveness, and managing multiple open cases with timely updates.
The Associate Application Integration Engineer is responsible for ensuring customer service issues are resolved promptly, coordinating HL7 testing, maintaining integration projects, documenting work in SAP, and providing application support and guidance to end users.
The Software Implementation Analyst will manage projects and installations, document client inquiries, provide application support and guidance, and assist in technical design documents for effective product implementation.
As a Product Manager at CompuGroup Medical, you will drive the vision and strategy of software products, collaborating with cross-functional teams to define requirements, prioritize features, manage the development lifecycle, and communicate with stakeholders. Your technical knowledge will help translate complex regulations into business needs and ensure alignment with healthcare standards.
The Field Sales Executive at CompuGroup Medical will focus on selling EHR/PM/LIS and RCM Services to Ambulatory Physician Practices, manage the sales cycle from opportunity identification to deal closure, prepare sales reports, and maintain information in SAP.
The Technical Support Specialist I is responsible for providing technical assistance through incoming calls, troubleshooting IT issues related to software products, and assisting with software installation and configuration. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
As a Provider Enrollment Account Manager, you will manage client relationships, ensure accurate provider data, handle credentialing applications, monitor application processes, train Enrollment Specialists, and maintain the internal provider database while providing exceptional customer service and support.
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