Create the future of e-health together with us by becoming an Associate Application Integration Engineer
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution
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Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
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Interdepartmental liaisons between LABDAQ Technical Support, LABDAQ Implementation, LABDAQ Sales Teams along with the various third-party systems.
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Maintain Integration projects as scheduled and assigned.
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Document all work performed towards any project into SAP.
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Follow up with clients and vendors to ensure HL7 testing has been performed between vendors and by the client.
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Be able to troubleshoot and think outside the box for potential solutions and workarounds.
Your Qualification:
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Excellent knowledge of computer networking and permissions.
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Able to document customer related issues and resolutions in CRM.
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The employee must occasionally travel in order to do software HL7 implementation at client’s site.
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Performs and coordinates complex analysis, testing and support services for assigned projects.
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Performs and coordinates project timelines with clients and third party vendors for the purpose of HL7 implementation and support.
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Provides complex application support and guidance to end users.
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Able to quickly assess problems and identify resolutions.
What you can expect from us:
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Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.
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Communities: At CGM the people and diversity are in the center of our attention.
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Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
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Security: We offer a secure workplace in a crisis-proof market.
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All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
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Work environment: Modern workplaces, flexible working hours, hybrid work options and much more
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health.
Become part of a significant mission.
Top Skills
What We Do
CompuGroup Medical is a global e-health provider with a comprehensive portfolio of cutting-edge IT solutions for the healthcare industry. We connect doctors, hospitals, community health facilities, dentists, pharmacists, health insurers and other service providers to create an integrated network of all healthcare stakeholders. As a result, we can help these organizations improve efficiency, optimize care and increase patient satisfaction while also improving profitability.
Our market-leading solutions include everything from electronic health records to innovative practice management systems. These solutions are present in over 400,000 practices and healthcare organizations worldwide. We are also proud to maintain and sustain long-term relationships with our clients, many of whom have been using our products for decades. Our dedicated, knowledgeable team consistently delivers innovative products and services with the customer in mind, knowing that in addition to running an effective business, their main focus is to heal the patient. We share that same passion and it drives everything we do.
As an owner-led and publicly traded company, CGM uniquely combines the personal touch of a local business with the strength of a global entity. We are committed to meeting and exceeding our clients’ expectations, and our goal is to become the #1 choice for all healthcare providers in the United States – a position we have already achieved in many other countries around the world.
