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The Customer Support Specialist provides virtual assistance to callers, specifically addressing concerns related to fraud. Responsibilities include utilizing a computer to access information, following documented processes, communicating effectively with customers, and overcoming challenges in customer interactions. Flexibility in work hours is essential, as well as the ability to work independently in a remote setting.

The Energy Advisor Application Processor will support utility energy efficiency projects by reviewing applications, ensuring compliance, conducting data analysis, and processing incentive payments. The role involves attention to detail, problem-solving, and effective communication with partners and contractors.

The EEO Specialist will draft a Final Agency Decision (FAD) discussing and analyzing claims in formal complaints, covering procedural and substantive issues, statement of facts, applicable law, legal analysis, conclusions, and notice of appeal rights.