Account Managers are responsible for managing customer relationships and driving revenue growth in a SaaS environment. They focus on retaining and expanding business, collaborating with both internal teams and various customer departments. The role requires excellent communication skills and the ability to manage contracts, negotiations, and customer success processes.

The Sales Development Representative generates quality leads for Account Executives, engages with enterprise and mid-market companies, drives pipeline growth, and collaborates with sales teams while using various outreach methods to meet revenue goals.