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The Technical Support Analyst at PayJoy provides technical assistance to customers, troubleshoots issues, offers guidance on product usage, and documents problems. This role requires collaboration with teams like engineering and product management, and involves testing mobile or web applications while maintaining a customer-focused approach, particularly in English and Spanish.

As a Customer Experience Representative at PayJoy, the role involves delivering exceptional customer service, troubleshooting issues, handling inquiries via various platforms, and maintaining support metrics. The representative will work closely with team members to optimize customer interactions and enhance satisfaction while providing reports to supervisors.

The Senior Product Manager will lead the development of PayJoy's identity platform, focusing on secure authentication and user-friendly identity management systems. This role involves creating strategies to improve customer experience, enhance security, and ensure service reliability. The manager will also leverage data for product development and stay informed about market trends in identity solutions.

The Accounting Manager at PayJoy will lead accounting processes ensuring financial integrity and compliance, manage international teams, improve accounting operations using technology, and implement effective risk management strategies. The role requires collaboration with various departments and oversight of financial reporting and ERP systems.

The Financial Operations Analyst will improve the efficiency and accuracy of financial operations by managing invoicing processes, ensuring accurate reconciliations, handling tax compliance, and optimizing localized payment flows. Collaboration with product teams to automate processes is vital, alongside training and supporting local admins.

The Sales Representative at PayJoy will focus on driving sales growth in Colombia by managing assigned accounts, building relationships with retail partners, training sales teams, and ensuring effective communication. The role involves working in a dynamic environment to promote PayJoy’s phone finance services.

As a Software Engineer at PayJoy, you will be responsible for developing technology to support millions of customers worldwide, focusing on app design, web frontend and backend, and partner API integrations. You will work with global engineering teams to deliver products into international markets.