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The Senior Customer Success Manager at Genesys manages a portfolio of enterprise customers, advocating for their needs and driving satisfaction by ensuring effective onboarding and adoption of products. Responsibilities include defining customer success plans, conducting executive reviews, monitoring account health, and identifying upselling opportunities to foster account growth and retention.

The Senior Account Executive is responsible for driving revenue growth by acquiring new customers and managing existing relationships within their designated territory. This role involves leading complex sales cycles, accurately forecasting sales, and building a robust sales pipeline while collaborating with various stakeholders to present value propositions and close deals.

The Senior Account Executive at Genesys is responsible for driving revenue by managing sales opportunities and aligning client needs with Genesys solutions. The role involves generating new business, managing complex sales cycles, and maintaining competitive knowledge of products and industry trends while developing sales strategies to achieve targets.

As a Senior Frontend Engineer, you will design and develop user interfaces for the Genesys Cloud CX product. Key responsibilities include collaborating with UX to create visually appealing applications, mentoring junior engineers, and ensuring high-quality frontend software through testing and deployment while adhering to agile practices.

The Senior Account Executive, Commercial at Genesys will manage and close sales opportunities, forecast and allocate resources, support sales through presentations, generate demand, and maintain knowledge of products and competitors while articulating solutions to clients.

The Senior Customer Success Manager at Genesys is responsible for establishing a lifelong relationship between Genesys and its customers by advising and equipping them to achieve their customer experience vision. The role involves managing a portfolio of customers, developing Customer Success Plans, promoting product adoption, driving customer advocacy, and collaborating with various business functions to ensure customer success.

The Software Engineer will design and develop high-quality software for AI features including Sentiment Analysis and Agent Empathy detection, while owning the process from design to production. Responsibilities also include participating in code reviews and adapting to evolving requirements and technologies.