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As a Senior Product Manager for COBRA, you will design and lead the development of a new platform for Health & Benefits customers, focusing on product vision, compliance, user experience, and market growth. You will collaborate with engineers, designers, and business leaders to create a solution that adds value and meets customer needs.
The Sr. Product Manager will lead the vision and delivery for a new health and benefits platform, working with engineers, designers, and business leaders to create effective solutions. Responsibilities include conducting user research, orchestrating teams, managing ambiguity, and ensuring a focus on customer experience and valuable outcomes.
The Sr. Sales Executive will build business in various markets by developing relationships and managing business development efforts, including marketing and competitive analysis. This role involves travel and requires strong sales and account management experience in the benefits and financial services industry.
The Sr. Director of Software Engineering will lead IT data strategy, governance, and management, overseeing application solutions and managing projects, resources, and delivery related to business operations. They will serve as a liaison between IT and clients, ensuring exceptional service and analyzing business opportunities leveraging technology.
The Sr. Director of Call Center/Operations Escalation Response will lead the newly formed IMS Escalation Response Team to centralize escalated complaints and enhance client experience by managing feedback and protecting the company's brand. Collaboration with marketing, product, sales, and compliance is essential to drive client engagement and improve retention.
The Support Specialist at Inspira Financial will assist customers with inquiries related to products and healthcare. Responsibilities include handling customer communications through calls, emails, and chats, educating customers on health and benefits policies, and troubleshooting online issues. The role focuses on providing a superior quality experience and resolving issues independently.
The Support Specialist at Inspira Financial provides customer support for healthcare and financial products through various communication channels. Responsibilities include managing customer inquiries via phone, email, and chat, educating clients on policies, and assisting with online tools for issue resolution.
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