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The Support Specialist will provide high-quality customer service to help members navigate the healthcare reimbursement system. Responsibilities include educating customers on policies, troubleshooting issues, and maintaining member privacy. This role requires effective communication and prioritization of tasks to meet service goals.
The Lead Cloud Architect will design and implement innovative technology solutions using Google Cloud Platform (GCP) while collaborating with stakeholders to meet business needs. Responsibilities include architecting scalable solutions, working in an Agile environment, and enhancing developer productivity.
The Senior Relationship Manager will manage client relationships, work with various partners to onboard new clients, maintain and grow existing relationships, and collaborate with internal teams to improve services. Strong experience in financial services and knowledge of investment advisors is essential for this role.
The Sr. Director, Head of Field Sales, will lead the National Sales team, developing strategies to increase revenue, manage relationships with brokers and consultants, and coordinate with various operational and marketing functions to achieve business goals.
The Senior Director of Sales Optimization will lead the Sales Operations and Enablement teams to support sales efforts across various markets, focusing on national accounts and specialty products. Responsibilities include identifying opportunities for streamlining sales processes and managing the RFP team to enhance market share and growth.
The Sr. Director, Head of Channel Sales will lead the sales team focused on channel distribution partnerships. Responsibilities include defining operational strategies, driving revenue growth, and enhancing relationships with brokers, health plans, payroll companies, and professional employer organizations.
The Software Engineer II will manage the full software development life cycle, working on both front-end and back-end solutions. Responsibilities include developing scalable software, integrating solutions to meet client needs, and collaborating with a cross-functional team. The role requires experience with coding languages, frameworks, and Microsoft Azure.
The Senior Data Scientist will focus on fraud analytics, applying statistical modeling and machine learning to detect fraud in consumer-facing applications. Responsibilities include analyzing large datasets, developing predictive models, and creating real-time monitoring systems to identify and combat fraudulent activities.
The Member Services Supervisor will oversee daily activities of a team in the CDB Member Services Department, coaching staff on call handling and teamwork, analyzing data to improve services, and managing workflow to meet business objectives. They will handle scheduling, monitor performance, and may be responsible for reporting.
The Exchange Officer is responsible for providing exceptional customer service, onboarding new clients, troubleshooting technology issues, and maintaining strong client relationships. The role includes preparing transactional documents, managing cash services, and supporting client queries effectively.
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