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Plan, coordinate, and execute patch management activities for servers and workstations. Analyze patch requirements, prioritize deployments, maintain accurate records, monitor process effectiveness, collaborate with IT teams, stay updated with industry trends, and ensure compliance with security best practices.
Analyzing and resolving merchant inquiries, handling customer queries, investigating billing requests, providing customer support, completing assigned projects, updating systems, and ensuring quality standards are met.
Receives and responds to technical customer service requests via various communication channels. Resolves client technical support issues related to point of service products. Maintains accurate records of inquiries and solutions. Utilizes databases and software programs for client support.
The role involves providing technical customer support for point of service (POS) products through various communication methods. The candidate will resolve client inquiries by utilizing databases and improve their knowledge of products and services through ongoing training and established documentation.
As a Data Engineer, you will be responsible for data preparation, analysis, reporting, and performing troubleshooting for ETL jobs. You will design data architectures and maintain existing processes, ensuring data quality and scalability, while also documenting your work and improving data pipelines.
Works throughout the software development life cycle to create, design, code, debug, maintain, test, implement, and validate applications using Java and Android technologies. Collaborates with business and technology teams to deliver routine to moderately complex program specifications for software solutions. Provides support in development, maintenance, and enforcement of application standards and compliance. Assists in training and guiding other software engineers.
Global Payments is seeking a Payroll Analyst to join their dynamic team. Responsibilities include processing payroll, ensuring accuracy of data, and providing support for payroll inquiries. This job offers equal employment opportunities and promotes a diverse and inclusive work environment.
The Strategic Analyst compiles and forecasts staffing requirements in a call center environment, prepares reports to analyze call volume and productivity, and monitors service levels. They manage the incoming call system, ensure compliance with scheduling metrics, and recommend efficiency enhancements to optimize resource allocation.
The GOCS Analyst 1 responds to customer requests regarding account issues, ensures compliance with policies and regulations, and documents updates for cardholder accounts. The role involves recognizing potential fraud and forwarding relevant issues to the appropriate department.
The Technical Support Representative responds to technical customer service requests via telephone, email, chat, or SMS. They resolve client and merchant technical support issues related to point of service products and enter data into databases while achieving quality and productivity goals.
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