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The Customer Success Manager is responsible for client retention and growth by developing Success Plans, building relationships with key stakeholders, conducting Executive Business Reviews, ensuring client success through collaboration with internal teams, and driving customer satisfaction measured by NPS and GRR.

As a Customer Support Specialist, you'll be the primary point of contact for homeowners, solar installation companies, and sales representatives, providing exceptional customer service through calls and emails. Responsibilities include resolving inquiries, supporting sales reps, updating CRM records, and generating customer documents, all while managing multiple priorities in a fast-paced environment.

The Bucket Operator is responsible for operating a scissor lift to safely trim and remove tree branches. Duties include conducting equipment checks, using hand and power tools, adhering to safety protocols, and coordinating with the ground crew. Maintaining records and reporting equipment issues are also part of the job.