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The Executive in Personal Financial Services (Tech & System Support) will manage daily operations, oversee complaint handling, improve processes, assist in project management, and engage with customers. This role supports digital initiatives and enhances customer experience.

The Assistant Manager will focus on improving processes and partnerships within PFS, collaborate with product managers to enhance client application processes, support cross-functional marketing efforts, and maintain project management details. The role also involves supporting budget tracking and building synergistic partnerships within the organization.

The role involves acquiring deposit accounts from consumers and businesses, generating leads, developing sales proposals, scheduling sales activities, and ensuring customer satisfaction. The specialist will also conduct market research and collaborate with other departments to enhance the customer experience and business growth.

The Assistant Manager, Personal Financial Services role involves developing partnerships, maintaining relationships with partners, negotiating deals, overseeing marketing initiatives, and collaborating with the product team to achieve growth and efficiency.

The Manager of Personal Financial Services will develop and manage marketing campaigns to drive online banking user acquisition and mobile app downloads. This includes monitoring campaign performance, analyzing data, and collaborating with teams to improve campaign outcomes. The role also involves enhancing banking features based on user feedback.

The IT Application Support role includes maintaining, developing, and supporting Credit Card systems. Responsibilities involve user requirement studies, technical specifications, user acceptance testing, and daily support for production systems, ensuring compliance, and participating in documentation and IT projects.

As a Graduate Trainee SME in Cash, Trade & FX, you'll be trained in banking solutions including Deposit, Cash Management, Foreign Exchange, and Merchant services over a 12-month period, fast-tracking your career in Business & Corporate Banking.