Assistant Manager, Process Improvements & Partnerships

Posted 6 Days Ago
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Tower, MI
Entry level
Fintech • Payments • Financial Services
The Role
The Assistant Manager will focus on improving processes and partnerships within PFS, collaborate with product managers to enhance client application processes, support cross-functional marketing efforts, and maintain project management details. The role also involves supporting budget tracking and building synergistic partnerships within the organization.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

  • To assist in creating a platform and proposition to ease and entice PFS product x-selling
  • To assist to revamp and simplify on-boarding process and centralizing potential friction points from front liners
  • To collaborate with the respective product managers, branches and credit department to address clients’ needs, this includes creating a more efficient application process and approval requirement for these existing BCB/PFS clients
  • To assist in executing and act as main point of contact for cross functional marketing, product development/bundling
  • Interface with cross-functional business partners to help facilitate external channel communication & coordination
  • Maintain an extreme focus on detail while managing projects spanning multiple products/channels. Audit key steps to ensure flawless execution.

Managerial (team/group responsibilities)

  • Work with product team and relevant stakeholders to ensure new development and new initiatives on track.
  • Work with marketing team to create opportunities and initiatives to achieve revenue targets and cost efficiencies.
  • Support budget setting, tracking, and invoice reconciliation across multiple products & channels.

Organizational (organizational responsibilities)

  • To collaborate and create synergistic partnership with other stakeholders in Credit, PFS and BCB to drive a common goal towards creating a one-stop solution contact point that optimizes the risk and return equation on a consistent and sustainable approach;
  • Responsibility to our franchise – to put HLB’s long term interests ahead of short term gains.

Education/Qualification:

  • Malaysian citizen.
  • Candidates must possess at least a bachelor’s degree in Business Study or related field.
  • Strong business acumen, financial discipline and business analytical skills.
  • Excellent interpersonal and communication skills.
  • A team player with leadership skills.
  • Strong stakeholder management skills.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
On-site Workplace
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.

With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.

Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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