Manager - Personal Financial Services (Digital Marketing & Website)

Posted 6 Days Ago
Be an Early Applicant
Tower, MI
Entry level
Fintech • Payments • Financial Services
The Role
The Manager of Personal Financial Services will develop and manage marketing campaigns to drive online banking user acquisition and mobile app downloads. This includes monitoring campaign performance, analyzing data, and collaborating with teams to improve campaign outcomes. The role also involves enhancing banking features based on user feedback.
Summary Generated by Built In

If you are looking to excel and make a difference, take a closer look at us…

  • Develop, execute and manage marketing campaigns end-to-end to drive acquisition of online banking users and mobile application downloads as well as usage & transactions on both platforms. This includes preparing business paper for budget approval, proposing campaign ideas and mechanics, development of campaign’s terms and conditions, getting marketing material reviews and approvals from relevant stakeholders as well as liaising with relevant parties for prizes and rewards fulfilment post campaign.
  • Monitor and optimise performance of the campaign using all data source available including publicly available sources.
  • Work with internal analytic team and the bank’s business intelligence and analytic team to analyse marketing campaigns / digital acquisition initiatives using data available from various sources and prepare report of campaign performance and learnings to improve future campaigns.
  • Raise requirements for development & enhancement of online and mobile banking features if they are deemed necessary in driving acquisition / usage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

The Company
Kuala Lumpur, Wilayah Persekutuan
6,612 Employees
On-site Workplace
Year Founded: 1905

What We Do

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country.

With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture.

Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services

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