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The Senior C&B Specialist is responsible for managing payroll, ensuring compliance with regulations, handling personal income tax declarations, managing social and health insurances, maintaining labor contracts, and preparing compensation and benefits reports. This role involves working closely with various stakeholders and requires HRIS proficiency.

As an Oracle APPS DBA, you will provide managed services by monitoring and resolving incidents related to Oracle E-business Suite and Oracle databases. Key responsibilities include installation, configuration, tuning of databases, performance tuning, backup, and troubleshooting while ensuring adherence to service level agreements, alongside contributing to project work as required.

The Managed Services Cross Technology Engineer (L2) is responsible for providing second-line support to clients, ensuring IT infrastructure remains operational. This role involves monitoring incidents, resolving requests, conducting root cause analysis, managing changes, and assisting with automation efforts. Collaboration with various teams is essential to meet service agreements and enhance client experiences.

The Client Manager Managed Services will focus on overlay sales, manage client relations, support renewals, develop service pipelines, and help prepare commercial proposals. The role requires a structured approach to customer engagement and excellent negotiation skills, primarily in the IT services sector.

The SOC Operator will provide first-line managed service support for clients, monitoring infrastructure and resolving low complexity incidents. Responsibilities include incident management, communication with clients, maintenance scheduling, and updating knowledge resources.

The Change Manager will implement change control strategies and processes, ensuring minimal disruption to IT services by managing the change management lifecycle. Responsibilities include planning, coordinating changes, assessing risks, documenting changes, and reporting on metrics while engaging with various stakeholders.

The Senior Associate Engineer in Managed Services is responsible for providing second-level support for clients' IT infrastructure, ensuring operational efficiency by proactively monitoring and resolving technical incidents. Duties include ticket management, incident analysis, coordinating with other teams, executing changes, and managing client escalations while maintaining service level agreements.