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The Project Service Specialist at Harvard Business Publishing will provide support throughout the project lifecycle, ensuring high-quality deliverables and client satisfaction. Responsibilities include collaborating with internal and external stakeholders, maintaining product plans, and navigating complex technical landscapes while upholding a customer-centric approach.
The Project Service Specialist will support client engagement for leadership development solutions, offering comprehensive assistance throughout the project lifecycle. Responsibilities include providing task-based support, collaborating with internal and external stakeholders, and utilizing technical proficiency to navigate complex project landscapes. This role emphasizes organizational skills, communication, and problem-solving to enhance project outcomes in a dynamic environment.
The Accounts Receivable Specialist is responsible for coordinating with customers to collect pending invoices, applying payments, maintaining TDS certificates, and performing account reconciliations. They will interact with customers via email and phone, monitor bank statements for receipts, and ensure timely invoicing through vendor portals.
The Marketing Specialist will manage internal communications, coordinate marketing materials, oversee client stories, and assist with product launches and website updates. Responsibilities include supporting marketing strategy execution, monitoring product performance, developing sales enablement materials, and ensuring internal and external communication alignment.
The Product Marketing Manager at Harvard Business Publishing leads promotional strategies for leadership development solutions, developing global marketing plans, customer personas, and product positioning. This role requires collaboration with product management, sales, and customer success teams to align messaging and support successful launches while analyzing product performance metrics and industry trends.
The Sales Operations Specialist manages invoicing and revenue recognition, ensuring accurate contract entry and optimizing CRM tools, especially Salesforce and Workday. They develop systems for efficiency, support non-contract invoicing, and ensure compliance in contract lifecycle management.
The Finance Associate will manage financial records, prepare reports, ensure compliance with regulations, and manage accounts payable and receivable. Responsibilities include recording taxes, ensuring vendor payments, collaborating for financial accuracy, assisting in budgeting, and maintaining purchase orders through Workday.
The Senior Strategic Relationship Manager (SSRM) at Harvard Business Publishing develops and enhances corporate sales with a focus on expansion and net new prospecting. Responsibilities include serving as a business advisor, strategist, account team leader, and revenue generator. The ideal candidate will have 7+ years of experience in selling professional services and a proven track record of success in enterprise client sales.
The Systems Analyst reviews and assesses existing IT systems, collaborates with stakeholders to identify necessary improvements, builds new systems to address issues, and creates reports on proposed upgrades. They assist in implementing enhancements, conduct testing, train employees on new systems, and ensure quality and performance throughout the implementation process.
The Principal DevOps Architect at Harvard Business Publishing will design and implement a robust DevOps environment, improve automation, and enhance service reliability. This role involves optimizing CI/CD pipelines, integrating DevOps tools, and fostering collaboration across teams while mentoring engineers and proposing new methodologies.
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