Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
Purpose:
Help our clients deliver the highest quality learning to their leaders with speed, scale, and efficiency.
The Project Service Specialist will play a pivotal role in supporting client engagement for our leadership development solutions. This client-focused position involves providing comprehensive support for clients throughout the entire project lifecycle, from business and learning solution development to data analytics and client fulfillment. Operating within a dynamic, fast-paced, and matrixed team environment, your success in this role will hinge on your exceptional organizational, communication, and problem-solving skills. This position serves as an excellent entry point for individuals aspiring to pursue careers in leadership development and customer success.
What you'll do
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Provide high-quality task-based support and customized services for the delivery of scala-ble solutions in collaboration with internal and external stakeholders.
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Support cross-functional project teams working on internal initiatives aligned to organiza-tional goals, processes, and resource availability.
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Demonstrate a high level of technical proficiency encompassing a comprehensive under-standing of relevant tools, technologies, and methodologies and adeptly navigate com-plex technical landscapes.
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Support, advise, or make recommendations to stakeholders on common issues integrat-ing multiple resources drawn from knowledge of HBP's people, business lines, products, services, and functional areas.
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Maintain product and process enablement plans and organization including related knowledge, tools, documentation, communication strategy and timeline.
What you’ll bring
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Project Execution Excellence: Support clients and internal stakeholders in successfully im-plementing solutions and delivering projects.
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Agility and Adaptability: Navigate and thrive in a rapidly changing environment, showcas-ing adaptability and agility in response to evolving project dynamics.
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Stakeholder focus: Prioritize and meet the needs of internal and external stakeholders, ensuring a customer-centric approach in all project activities.
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Accountability & Ownership: Take ownership of project deliverables and outcomes, demonstrating a high level of accountability for individual and team responsibilities.
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Curiosity /Lifelong Learner Mindset: Cultivate a curious and lifelong learner mindset, staying abreast of industry trends, best practices, and innovative approaches to enhance project outcomes.
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Matrix collaboration: Excel in dynamic team structures by fostering collaboration and seamlessly working with colleagues cross-functionally, embodying a team-player mental-ity.
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Investigative Inquiry: Utilize research and analytical skills to examine project requirements, gather relevant information, and propose informed solutions.
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Proficient communication: Strong verbal and written communication skills. You’ll stand out if you have
• Strong time management skills
• Excellent communication and organizational skills
• Agility and Adaptability (Embrace change)
• Curiosity and Growth Mindset (Eager to learn)
• Multi-lingual
What We Do
At Harvard Business Publishing, we believe in the power of leadership to inspire, to transform, and to advance the global good. We empower leaders with breakthrough ideas that solve problems, that elevate performance, and that unlock the leader in everyone. We help leaders move the world forward.
Harvard Business Publishing (HBP) was founded in 1994 as a not-for-profit, independent corporation that is an affiliate of Harvard Business School. We inform and inspire professionals, corporations, educators, and students around the world with the best in management thinking and practice. Through our articles, books, case studies, simulations, videos, learning programs, and digital tools, we reach thousands of organizations and millions of subscribers and social media followers.
With over 600 employees located in Boston (HQ), New York City, Australia, France, India, Mexico, the Netherlands, Singapore, the United Arab Emirates, and the United Kingdom, we serve as a bridge between academia and enterprises around the globe.
Our three market units—Education, Corporate Learning, and Harvard Business Review Group—produce a variety of media including print and digital (Harvard Business Review, Harvard Business Review Press books, Harvard Business School cases), events (participant-centered learning seminars, custom events, webinars), digital learning (Harvard ManageMentor, HMM Spark), blended learning, and campus experiences. Through these platforms, HBP is able to influence real-world change by maximizing the reach and impact of its essential offering—ideas.
Working at Harvard Business Publishing brings you into a global, dynamic organization that’s constantly discovering—new markets, new technologies and media platforms, and new groundbreaking ideas. You’ll find your co-workers intellectually curious and highly engaged. We collaborate. We experiment. We are always learning
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