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The Customer Success Manager will drive value realization for strategic customers, troubleshoot technical issues, and ensure successful adoption of Omilia's technology solutions, while maintaining strong relationships with stakeholders across various industries.

Manage and close new sales opportunities, ensuring customer satisfaction and technical feasibility while driving revenue growth and handling pre-sales activities.

The Director of Channel Development manages partner bookings, develops go-to-market strategies, strengthens relationships with key solution partners, and coordinates training and sales support to drive revenue growth.

The Conversational UX Specialist will design user-centric conversational experiences, optimize system performance, and ensure technical feasibility of AI solutions while advocating for user-first principles.

Provide technical support for Omilia products, troubleshoot issues, communicate solutions effectively, and maintain knowledge base articles. Candidates must have strong analytical skills and familiarity with support tools and cloud technologies.

The IT Project Manager will oversee project delivery, scope, and schedule, manage stakeholder relationships, and perform risk management to achieve project goals.