The role is responsible for managing and closing New ACV Booking Quota, participant’s Goal Sheet & Sales Bonus Incentive Compensation Plan, and Schedule A, Omilia Bonus Compensation Plan & Sales Booking Policy Terms. You will focus on execution of our global sales strategy, focusing on closing new sales to propel revenue growth to new heights.
Key Responsibilities:
New Customer Revenue Generation
- Use knowledge of Omilia solutions to articulate “Why Omilia” key differentiators and product use cases from the customer perspective
- Pursue account sales opportunities from inbound leads and active outreach to assigned accounts by the VP of Global Sales.
- Master the Omilia Demo suite and being able to show customers the value of the product
- Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion.
- Actively learning and mastering the Omilia software portfolio at an advanced level, in order to creatively apply our technology to help our customers achieve their business goals.
- Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner.
- Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility.
- Assist in pre-sales activities, building pipeline of new prospective Client and potential Reseller Partners
- Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless on-boarding experience.
- Protecting Omilia from projects where technical challenges outweigh the value of a technically problematic opportunity and long term partnership.
- Lead the process of preparing and presenting business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the Omilia software portfolio.
- Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions.
- Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with Omilia.
- Gathering valuable field data and product feedback from each customer engagement, and working directly with Product Management to facilitate ideas for the long term technical direction and development of the Omilia software platform.
- Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product.
- Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.
- This position may require significant travel up to 20% of the time, including overnight travel.
- Competitive compensation.
- Long-term employment with the working days vacation.
- Development in professional growth (courses, training, etc).
- Being part of successful cutting-edge technology products that are making a global impact in the service industry.
- Proficient and fun-to-work-with colleagues.
- Apple gear.
Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.
Top Skills
What We Do
At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience.
Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries.
With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021.
Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs.
In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.
