Director of Channel Development

Posted 13 Days Ago
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Hiring Remotely in United States
Remote
Senior level
Artificial Intelligence • Conversational AI
The Role
The Director of Channel Development manages partner bookings, develops go-to-market strategies, strengthens relationships with key solution partners, and coordinates training and sales support to drive revenue growth.
Summary Generated by Built In

Description

The role is responsible for managing and closing New ACV Booking Quota, participant’s Goal Sheet & Sales Bonus Incentive Compensation Plan, and Schedule, Omilia Bonus Compensation Plan and Sales Booking Policy Terms. You will focus on execution of our global sales strategy, focusing on closing new sales to propel revenue growth to new heights.

  • Develop and grow Omilia Reseller and Referral Partner bookings and sales opportunities
  • Generate Partner-led sales opportunity funnel and deals through companies such as Cisco, Accenture, ConvergeOne, and other Omilia Reseller and Referral Partners that will be assigned to the Director of Channel Sales.
  • Use knowledge of Omilia solutions to articulate “Why Omilia” key differentiators and product use cases from the customer perspective
  • Nurture and expand Partner network of reps for Omilia sales team
  • Partner and Reseller coordination with Omilia Sales
  • Identify and train partners in Omilia Sales process and Customer Journey  process
  • Pricing alignment and training for partners
  • Facilitate Cross-Marketing items for partner channels
  • Assist in definition of internal processes aligned to VAR / CIP process
  • Onboard new hire AEs that will sell to Channel Opportunities
  • Collaborate with Partner Enablement team
  • Run Sales Training and Evangelism programs for educating partner sales teams Partner
  • Coordinate and deliver training and onboarding programs for Key Solution Partners to ensure sales enablement of the partner channel
  • Manage weekly Partner outreach to ensure Omilia is top of mind
  • Identify, establish, penetrate, and strengthen key relationships in the Key Solution Partner community to position the company for new sales opportunities
  • Strengthen relationships with Key Solution Partners, ensuring a positive Partner experience
  • Support the success of the Omilia Sales reps by developing strategic go-to-market campaigns that align with and maximize each Key Solution Partner’s go-to-market messaging
  • Facilitate funnel development via hands on approach on strategic deals, day-to-day activities, including preparation of customer presentations and price quotes
  • Support event planning activities, including participation level, agenda, required attendees, content to be delivered, marketing collateral requirements, and scheduling key meetings
  • Participate in industry events where Omilia has a presence
  • Accurately forecast Sales & Revenue expectations as a result of activities
  • Provide timely, detailed and accurate reporting to internal and external audiences (forecasts, prospects, funnels, schedules, expense reports, etc.)
  • Facilitate document creation and coordination to other sales representatives
  • Coordinate with pre-sales on new template definitions for new program
  • Gather valuable field data and product feedback from each customer engagement, and working directly with Product Management to facilitate ideas for the long term technical direction and development of the Omilia software platform.
  • Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product.
  • Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.
  • This position may require significant travel up to 20% of the time, including overnight travel.
Benefits
  • Competitive compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

Top Skills

Marketing Collateral
Omilia Solutions
Sales Training
Technical Product Positioning
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The Company
354 Employees
On-site Workplace
Year Founded: 2002

What We Do

At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience.

Starting out of a small garage, Omilia is now serving 1 billion conversations, in 30 languages, across 17 countries.

With one of the fastest growing NLU solutions in the market, Omilia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as in the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021.

Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs.

In 2016 Omilia expanded to USA and Canada, counting 33 full production deployments worldwide and case studies with proven KPIs and ROIs across various industries.

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