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The Client Services Executive manages client relationships, ensuring exceptional service and support. Responsibilities include overseeing client portfolios, driving satisfaction, identifying growth opportunities, and conducting regular reviews. Strong analytical skills and attention to detail are essential for this role to proactively address service issues and meet client needs while ensuring compliance with contractual agreements.

The Associate Director of Digital Strategy at Berklee leads the management of the institution's digital ecosystem, ensuring high-quality user experiences. Responsibilities include strategic planning, team management, cross-departmental coordination, and data/system management. The role emphasizes collaboration with various stakeholders to align digital initiatives with institutional objectives and enhance user engagement through innovative digital practices.

The role involves proactive IT security monitoring, responding to security incidents, performing malware clean-up, and providing thorough analyses of security incidents. It requires collaboration in a multicultural environment and support for technical IT security issues.