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In this remote role, you will assist families and schools with scholarship inquiries, ensuring all questions are addressed and callers are satisfied. You'll need to handle incoming calls related to funding and application status, providing excellent customer service with empathy and patience.
Seeking an experienced Apigee Administrator to manage and optimize API gateway infrastructure using Apigee and AWS cloud deployment. Responsibilities include Apigee administration, AWS cloud integration, performance optimization, disaster recovery, collaboration, and documentation.
The IT Specialist provides customer support and service for desktops, laptops, and mobile devices. Responsibilities include maintaining, troubleshooting, and repairing computer systems, documenting issues, and supporting user account management, while fostering collaboration between IT and service delivery teams.
As a Customer Support Representative, you will assist customers with billing inquiries, troubleshoot issues, access customer records, and recommend solutions, while using various tools. Your goal is to provide exceptional support and ensure customer satisfaction.
The Business Development Manager at Sutherland will execute strategic lead generation initiatives, focusing on enhancing revenue growth through multi-channel campaigns, market research, and technology utilization. This involves optimizing customer acquisition, nurturing leads, and collaborating with various stakeholders to align with the company's objectives.
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