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The Welcome Team Specialist oversees the onboarding process for new hires, manages pre-employment communications and tasks, conducts check-ins with new employees, performs background checks, maintains document records, and collaborates with team members to improve onboarding processes.
The Provider Relations Manager develops and maintains relationships with transportation providers, manages provider performance, conducts training sessions, and partners with operations to improve processes. The role involves significant travel, problem-solving, and ensuring compliance and safety in transportation services.
The Compliance Manager, IT Governance, Risk, & Compliance will be responsible for ensuring compliance with legal and regulatory requirements, coordinating audit activities, and managing IT controls. This role involves collaboration with leadership, documenting processes, and providing training on audit-related control execution.
The Provider Relations Manager I is responsible for developing and maintaining positive relationships with transportation providers, managing performance metrics, conducting training, and driving process improvement within the provider network. The role requires significant travel and involves decision-making regarding provider relationships and project management.
The Authorizations Coordinator II manages authorizations for medical services while ensuring compliance with insurance requirements. Responsibilities include verifying patient insurance coverage, handling complex authorization requests, maintaining records, collaborating with insurance companies, conducting audits, and identifying areas for improvement.
The Revenue Cycle Coordinator is responsible for managing billing processes, ensuring accurate invoicing, verifying client eligibility, resolving claim denials, and maintaining relationships with payors. This role requires proficiency in various billing systems and effective communication skills to facilitate timely payments.
As an Exceptions Specialist II, you will manage and process transportation service requests, ensuring compliance with service guidelines. Your role involves monitoring billing trends, assisting with denial and appeal processes, investigating issues, and providing outreach to various stakeholders to enhance member experience.
The Exception Specialist is responsible for ensuring accurate trip data input related to transportation services, advising management on customer service issues, investigating benefit utilization issues, managing the denial and appeal process, and providing outreach regarding transportation and other subjects. This role involves working both independently and collaboratively to improve department efficiency and service quality.
The Payroll Specialist is responsible for processing company payroll, ensuring accurate wage calculations, and compliance with federal and state laws. Responsibilities include managing payroll records, responding to inquiries, using HHA Exchange and ADP, and adhering to confidentiality and compliance regulations. The role requires excellent customer service skills and the ability to handle multiple projects.
The Product Manager is responsible for leading a cross-functional team to define and execute a product vision and strategy, manage the product roadmap, and ensure alignment with business goals and customer needs. The role includes performance measurement, customer advocacy, and user-centered design.
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