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Lead and manage the Support Engineering teams, ensuring high-quality technical support and collaboration with cross-functional teams, while driving performance and improvement in customer experiences.

Manage strategic partnerships primarily with cloud providers like AWS to drive revenue. Collaborate across teams to expand growth opportunities and ensure goal alignment with partners.

As a Technical Account Manager at Retool, you will ensure the success of key accounts, onboarding customers, addressing challenges, and advocating for their needs while collaborating with various teams to drive product adoption.

As a Value Engineer, you will enhance value selling through strategic insights, customer engagement, and cross-functional collaboration, helping to shape and optimize the sales process.

As a Community Support Engineer, you will provide technical solutions for developers in public forums, troubleshoot database connections, debug APIs, resolve performance issues, and create instructional resources. Engage with users via the Developer Forum and Office Hours, continuously improve support processes, and advocate for customer needs.

Lead the Escalation Engineering team to manage customer incidents, improve technical support processes, and enhance customer experience through technical excellence.

Design and build data infrastructure and tooling to strengthen Retool's data culture, optimize ETLs, and improve analytics capabilities.