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The Technical Implementation Specialist assists clients with Treasury Management solutions, managing implementation projects, providing technical support, and consulting with internal teams and clients to optimize workflows. Responsibilities include documentation and development of implementation processes, as well as acting as a Subject Matter Expert for products.
The Customer Support Specialist provides technical support for commercial card operations and resolves customer issues related to bank operations. Responsibilities include answering calls, managing case inquiries, assisting with account maintenance, providing training and support for various applications, and ensuring high-quality customer service.
The Supervisor, Fraud oversees the department's workflow, guides team members on projects and issues, processes financial adjustments, supports customer advocacy, ensures compliance with regulations, helps prevent financial losses, and collaborates for process improvements. Responsibilities also include delivering weekly reports and coaching team members to achieve results.
The Remittance Processing Specialist - Mailroom Lead supports Lockbox Remittance Processing services by managing expedited payment collections, ensuring compliance with regulations, and serving as a liaison for internal clients. Responsibilities include document processing, inventory control, and maintaining accurate procedural documentation. The role emphasizes customer service, team training, and quality assurance in transaction handling.
This role oversees the administration and enhancement of the Incentive System and Customer Profitability System for Commerce Bank. Responsibilities include data analysis, performance monitoring, collaboration with cross-functional teams, system compliance, team management, and budget planning.
The Customer Support Specialist provides technical support for Commercial activities, resolving customer issues, processing account maintenances, and documenting inquiries in Salesforce. They assist customers with hardware and software issues, delivering high-quality service and adapting to various communication styles.
The Senior Portfolio Manager is responsible for managing client portfolios, establishing investment objectives, performing asset allocation, selecting securities, and providing performance reporting. This role involves regular client interaction, reviewing portfolios for compliance, and working with investment committees on client-related issues.
The Senior Securities Specialist is responsible for establishing New Assets on the system according to security guidelines, demonstrating expertise in various security types, and ensuring accurate client reporting. Key functions include asset pricing, completing compliance requirements, conducting quality reviews, and monitoring asset setup reports.
The Account Support Representative supports Commercial Contract & Business Card clients through underwriting, account setup, maintenance, and communications regarding account status. Responsibilities include ensuring compliance with regulatory guidelines and managing multiple priorities effectively.
The Sales Representative will solicit new business opportunities with community banks and financial institutions, utilizing a consultative sales approach to introduce investment products. Responsibilities include maintaining existing client relationships and working with senior sales teams to learn necessary skills for a commissioned sales role.
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