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The Compliance Associate will manage compliance risks within the Investments Compliance Department at MetLife, focusing on identifying guideline breaches, providing guidance on client guidelines, and reviewing trading activities. Responsibilities also include reviewing reports and preparing client certifications while ensuring adherence to regulatory requirements.
The UX/UI Designer will create user-centered design solutions for MetLife's servicing programs, working with cross-functional teams to enhance customer experience. Responsibilities include wireframing, prototyping, user testing, and ensuring design quality throughout development while adhering to MetLife's design standards.
As a Senior UX Designer at MetLife, you will design user experiences that meet customer and business goals, collaborating with various teams to conduct research, ideation, prototyping, and testing. Your role includes creating scalable solutions and ensuring designs are user-friendly and accessible, while employing data and feedback for continuous improvement.
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The Implementation Project Leader is responsible for managing multiple complex customer implementations and internal projects for National Account clients. This role involves developing project goals, tracking project progress, preparing status reports, and ensuring adherence to compliance and quality standards. Strong leadership and facilitation skills are essential.
The Account Executive sells and services benefits such as life and dental insurance programs to the Federal Government and its agencies. Responsibilities include maintaining and growing client relationships, strategic decision making, mentoring colleagues, and identifying new business opportunities.
The IT Audit Manager will oversee key strategic internal audits related to technology, maintain relationships with senior leadership, communicate audit findings, and supervise associates on audit projects. A thorough understanding of IT processes and standards is essential.
The Human Resources Summer Intern will gain practical experience by working with HR professionals on tasks such as employee service delivery, payroll operations, project management, and policy design. The role involves supporting talent management, meeting with business leaders for career coaching, and presenting projects at the end of the internship.
The Sr. Consultant will facilitate sourcing and negotiations for IT products and services, optimizing the source-to-pay process, managing supplier relations, and driving category strategies while collaborating with multiple stakeholders to ensure value delivery and risk mitigation.
The Annuity Supervisor will manage a team of customer care associates, ensuring they provide excellent service on MetLife products. The role involves coaching team members, monitoring call quality, conducting performance reviews, and ensuring compliance with regulations. Collaboration with various departments to improve customer experience and support revenue initiatives is also essential.
The Billing Account Representative is responsible for ensuring an exceptional billing experience for MetLife's group customers through customer relationship management, resolving billing inquiries, and performing critical billing functions such as error report analysis and reconciliations. This role also involves educating customers on billing processes and handling complex billing issues.
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