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As a Customer Support Associate for Starlink at SpaceX, you will provide exceptional support and resolve customer issues through various channels. Responsibilities include troubleshooting technical problems, advocating for customer needs, and improving support workflows. This role requires strong problem-solving skills and a commitment to customer satisfaction, as well as collaboration with internal teams to enhance service quality.

As part of the Starlink Customer Support team, you will address and resolve customer issues through various communication channels. Responsibilities include analyzing customer trends, improving support workflows, maintaining knowledge bases, and advocating for customer satisfaction. Ideal for proactive problem solvers with a passion for exceptional customer service.

The Process Development Specialist will assist in developing and troubleshooting processes and systems to verify the launch vehicle's configuration. Responsibilities include collaborating with various teams, drafting procedures, and supporting software updates. This role requires knowledge in manufacturing quality, production, and change management across multiple disciplines.