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The Customer Support Supervisor is responsible for ensuring exceptional customer service, fostering a positive team environment, and providing continuous feedback for improvement. This role involves leading a team and collaborating with cross-functional departments to enhance customer satisfaction and resolve complex issues efficiently.
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
The Senior Software Engineer will design and implement a Partner API platform, enabling Taskrabbit to integrate with various businesses. Key responsibilities include building robust solutions, conducting code reviews, mentoring peers, and refining project requirements to support rapid growth and partnerships.
As a Software Engineer at Taskrabbit, you will implement new features in JavaScript and TypeScript applications, manage project deliveries, improve technical systems, and collaborate with product teams on feature feasibility.
The Associate Partner Manager, Delivery is responsible for launching and maintaining the delivery program for IKEA locations in the US, collaborating with teams to drive volume and revenue, and building relationships with stakeholders. Frequent travel to IKEA retail locations is required.
The Director of Data Science and Machine Learning will lead the Machine Learning, Data Science, and Product Analytics teams, drive data-powered insights for product performance, and collaborate across departments to optimize business growth. Responsibilities include team leadership, defining strategic vision, fostering collaboration, and overseeing the development of ML and DS models.
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