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Reposted Yesterday
Remote
USA
Mid level
Mid level
Information Technology
The IVR Test Engineer will ensure thorough testing of a large-scale IVR application, mentor the QA team, identify automation needs, and enhance documentation practices.
Top Skills: CyaraEjbJavaJmeterJsfJspJunitSeleniumServletsTest AutomationTomcat
Yesterday
Remote
USA
78K-78K
Junior
78K-78K
Junior
Information Technology
The Customer Experience Analyst will analyze IVR systems, making recommendations to improve customer experience for Mandarin-speaking clients through data analysis and optimization techniques.
Top Skills: Avoke BrowserContact Center SoftwareIvr
Yesterday
Remote
USA
Senior level
Senior level
Information Technology
The Senior Solution Architect will represent PTP's CX services, work with clients on requirements, architect solutions, and collaborate with teams to provide effective customer solutions.
Top Skills: Contact Center InfrastructureIvrMrcpSisrSrgsVoicexml
Reposted 5 Days Ago
Remote
USA
Senior level
Senior level
Information Technology
The Account Executive will prospect for new accounts, build relationships, drive revenue, and provide CX thought leadership to clients.
Top Skills: Contact Center ImplementationsCustomer Experience SolutionsIvr Self-Service Implementations
6 Days Ago
Remote
National City, CA, USA
Mid level
Mid level
Information Technology
The Test Analyst will design and execute web application tests, develop test cases, manage testing efforts, and report progress while collaborating with stakeholders.
Top Skills: Azure DevopsMicrosoft TfsSQLTricentis Tosca
10 Days Ago
Remote
National City, CA, USA
Mid level
Mid level
Information Technology
As a Genesys Cloud Engineer, you will design and deliver customer experience solutions, implement contact center solutions, and develop call flows.
Top Skills: APIsAudiocodesAWSCisco GatewaysEc2Genesys CloudIp TelephonyJavaScriptJSONPolycomS3
14 Days Ago
Remote
USA
Mid level
Mid level
Information Technology
The Google Cloud Engineer will develop CX solutions, manage GCP applications, execute queries, and troubleshoot systems. Requires strong GCP experience and technical skills.
Top Skills: BashC++DockerGitGoogle Cloud PlatformGoogle Kubernetes EngineJavaScriptJenkinsMySQLNode.jsPostgres SqlPythonTerraformUnix
Reposted 14 Days Ago
National City, CA, USA
35K-100K
Senior level
35K-100K
Senior level
Information Technology
The Senior Java Developer will design and deliver customer experience solutions, manage software development tasks, and provide technical leadership while ensuring quality and performance of applications.
Top Skills: AjaxCSSEasy MockHibernateHqlHTMLJaasJavaJavaScriptJaxbJmxJpaJsfJunitSQLXML
Reposted 14 Days Ago
Remote
USA
Junior
Junior
Information Technology
The Genesys Developer will facilitate sessions with customers, define requirements, develop solutions, and mentor team members while collaborating with Project Managers.
Top Skills: .NetC#Genesys
Reposted 14 Days Ago
Remote
USA
Senior level
Senior level
Information Technology
The Account Executive is responsible for driving revenue by prospecting new accounts, building relationships, and managing client proposals. Key tasks include developing a sales pipeline, tracking metrics, and delivering customer solutions.
Top Skills: Genesys Contact CenterSalesforce Service Cloud
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