Top Tech Jobs & Startup Jobs

The Senior Manager, Customer Success will build and lead a team to enhance customer value through service delivery and user experience management. Responsibilities include hiring, coaching, performance management, and fostering strategic relationships to ensure quality service delivery and high customer satisfaction.

The Senior Business Process Consultant will guide customers in custom application development using ServiceNow's Creator products, facilitate workshops to define processes, convert business requirements into functional documentation, and support testing phases. The role also involves mentoring team members and may require up to 30% travel.

The Senior Business Operations Manager will oversee and optimize daily activities for the Digital Technology Go To Market organization, develop financial reports, identify operational efficiencies, and mentor operations staff while collaborating with executive leadership to achieve strategic goals.

The Senior Director of AMS Customer Excellence Strategic Operations will lead a team focused on driving operational excellence and customer success initiatives. Responsibilities include generating business insights, managing budget and financial planning, leading cross-functional transformations, and designing go-to-market strategies to optimize sales productivity and growth.

The Renewal Account Manager manages all aspects of renewal contracts, negotiates terms, monitors customer health metrics, and collaborates with internal teams to enhance customer relationships and value realization. This role emphasizes customer retention and adoption for SaaS products, requiring strong negotiation skills and account management experience.

As a Project Specialist in Solution Sales, you'll support Service Operations business projects, collaborate across teams, provide data-driven insights, and drive strategic initiatives. You'll develop materials, track metrics, and communicate effectively with stakeholders to aid in promoting Service Operations.

The SEC & ESG Reporting Manager will oversee the SEC reporting process, compliance with US GAAP, and manage ESG regulatory reporting preparedness. Key responsibilities include coordinating with internal stakeholders, ensuring quality assurance in proxy filings, and working on technical accounting issues. The role also involves process improvements and collaborating with external auditors.