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The Senior Technical Support Engineer provides technical guidance to customers during critical issues, ensuring effective case resolution and outstanding customer experiences through various communication channels. They resolve complex technical cases, utilize diagnostic tools, and coordinate with additional teams as needed while providing insights for process improvements based on customer interactions.
As a Senior Software Quality Engineer, you will maintain automation test frameworks, collect quality metrics, work with developers on testing strategies, create and execute test plans, and assist engineering teams in troubleshooting issues.
As a Senior Software Quality Engineer, you will maintain test frameworks, develop testing strategies, create and automate test plans, and assist engineering teams with troubleshooting. You'll collect quality metrics and support security operations within the team.
As a Senior Machine Learning Quality Engineer, you will design and review test automation frameworks, collaborate with ML engineers, establish metrics for quality testing, and improve testing strategies and efficiencies within the team. You will also create comprehensive test plans and enhance existing automation frameworks to ensure the quality of AI/ML models.
In this role, you will maintain automation test frameworks, collect and report quality metrics from test executions, collaborate with developers on testing strategies, create and automate test plans, and assist engineering teams with troubleshooting issues.
The Senior Product Marketing Manager will craft compelling messaging for Customer Success solutions at ServiceNow. Responsibilities include developing narratives, managing customer relationships, coordinating marketing events, enabling sales training, and driving customer retention strategies. This role requires a strong understanding of B2B marketing and excellent communication skills.
The Principal Product Security Engineer at ServiceNow is responsible for defining security strategies for new products, collaborating with various teams to integrate security solutions, conducting market research, and acting as a subject matter expert during product roll-outs. The role requires strong communication skills and leadership to manage cross-functional stakeholders while promoting the importance of security in product development.
The Principal Product Security Engineer will define and execute the security strategy for new products, collaborate with cross-functional teams to deliver security solutions, and analyze market offerings. This role requires strong communication skills, leadership, and an ability to engage with diverse stakeholders while promoting security initiatives.
As a Principal Product Security Engineer, you will drive security strategies for new offerings and design upgrades, collaborate with engineering and design teams, analyze market needs, support stakeholders, and lead communications throughout the product lifecycle, ensuring security is integral to ServiceNow solutions.
As a Principal Product Security Engineer, you will define and execute security strategies for new products, collaborate with various teams to deliver security solutions, conduct market research, and ensure effective communication across stakeholders. You will lead security efforts and influence product decisions, while also analyzing competitive offerings.
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