The Customer Experience Executive at Probe CX is tasked with supporting the Fitness & Lifestyle Group Central Admin Team. Responsibilities include processing club requests, reviewing tailgating alerts, communicating with members about policies, managing inboxes, and recording interactions in Clubware and Google Sheets.

The Senior Director of Workforce Management at Probe CX will lead the strategic vision for optimizing workforce performance across the organization, focusing on customer experience, staff engagement, and overall performance enhancement through best-in-class workforce management practices.