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The Client Operations Specialist is responsible for assisting Client Directors in managing transactions, maintaining customer relationships, and providing value-added services to clients. The role requires strong communication, analytical, and organizational skills in a fast-paced sales environment.

The Principal Product Manager at AHEAD is responsible for managing the solution portfolio, connecting business outcomes to technical solutions, and driving the creation and launch of innovative services solutions. The role involves collaboration across various practices, and includes developing product roadmaps, influencing stakeholders, and delivering on client needs.

The Senior Observability Engineer will implement and maintain observability solutions, ensuring scalability and reliability while collaborating with cross-functional teams. Responsibilities include developing monitoring systems, creating dashboards, identifying performance issues, and documenting systems. The role aims to enhance customer experiences by effectively managing application performance and system reliability.

The Marketing Operations Associate will support marketing initiatives by managing and cleaning data in Salesforce and Hubspot, assisting with opportunity tracking, and ensuring data integrity for marketing campaigns. Key responsibilities include collaboration with campaign managers, maintaining data cleanliness, analyzing CRM content, and supporting the marketing team's activities.

The Account Coordinator will manage the sales operations order execution process for assigned accounts, ensuring accurate order booking, coordinating cross-departmental meetings, resolving issues, and collaborating with various teams to meet customer needs and improve order processes.

A Cisco Customer Success Manager at AHEAD supports strategic customer relationships, ensures adoption and consumption of Cisco solutions, drives account growth, and handles event remediation. Responsibilities also include measuring business impact, identifying renewal opportunities, and utilizing Cisco's CX Tools.

The Observability Architect will design and implement scalable observability solutions, lead optimization of monitoring systems, mentor team members, guide technical direction, and drive integration of observability best practices across engineering teams. Collaboration with cross-functional stakeholders to align observability strategies with business outcomes is also key.