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The Staff Product Manager will lead and scale ID.me’s browser extension, focusing on integrating exclusive offers and government services into user browsing experiences to enhance convenience and access for its community. Responsibilities include developing a product strategy and roadmap, emphasizing user engagement and feature development.

The Customer Success Manager will manage a portfolio of commercial community customers, ensuring satisfaction and product adoption. Responsibilities include analyzing customer performance data, training clients, identifying growth opportunities, and developing strong relationships with stakeholders to drive outcomes.

As a Cloud Engineer VI, you will design and build highly scalable infrastructure, lead DevOps and SDLC initiatives, troubleshoot complex issues, enhance system security, and build robust data infrastructure while supporting compliance efforts. You'll also oversee on-call rotations and improve processes for production incidents.

The Director of People Operations will lead HR operations, enhancing technology and process efficiencies while managing employee lifecycle and HR analytics. They will collaborate with various departments to align People Operations with strategic goals and ensure legal compliance, leveraging a diverse HR tech stack.

The Director of People Operations will lead HR operations at ID.me, focusing on technology, process optimization, and employment data management. This role involves streamlining processes, ensuring legal compliance, managing the HR technology stack, and overseeing analytics and employee lifecycle management.

The Senior Solution Consultant will work closely with federal customers to identify opportunities, develop customized solutions, and support clients after software launches. This role involves leveraging technical knowledge of APIs and protocols, documenting requirements, and creating demos to facilitate sales success.

The Solutions Architect will lead the technical implementation of SaaS identity products, ensuring successful onboarding for customers. Responsibilities include engaging with clients to understand their technical needs, guiding the implementation process, providing best practices for configuration and customization, and delivering technical training to maximize product value.