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The View From Seat Quality Assurance Associate at StubHub is responsible for quality control of view from seat imagery, ensuring accuracy and high performance on the website. This role involves research, checking 3D model imagery, vendor communication, and troubleshooting issues, while collaborating with various departments.

The People Experience Coordinator is responsible for providing overall support to the People Experience Team, ensuring a high level of customer satisfaction, and overseeing various HR functions from onboarding to special projects. This role involves employee relations support, administration tasks, HRIS maintenance, HRBP support, and operations support. The ideal candidate will have a degree in HR or related field, at least 1 year of experience in HR/Operations, strong communication and organizational skills, and the ability to work in a global team environment.

The Senior People Experience Partner (HRBP) at StubHub will collaborate with senior leadership to craft HR strategies, lead talent management initiatives, provide expert guidance on employee relations, champion employee engagement and wellbeing, lead organizational development projects, analyze HR metrics, ensure compliance, and advocate for best practices.

In this role, the Senior Outsource Account Manager is responsible for managing global outsource operations and ensuring a high-quality customer service experience for StubHub customers. The role involves developing and executing strategies for effective outsource partner management, overseeing contract management, monitoring partner compliance, and driving continuous improvement in outsource operations.

Oversee day-to-day operations of the customer service department to ensure high levels of service delivery and customer satisfaction. Lead and develop a team of Customer Service Supervisors, implement strategies for performance optimization, collaborate with cross-functional teams, analyze data to improve customer experience, manage team performance, provide feedback for professional development, handle complex customer inquiries, and ensure compliance with company policies and regulations. Present departmental performance updates to senior management and act as a culture ambassador for the company.

The Global Customer Service Senior Manager is responsible for overseeing the strategic direction and day-to-day operations of the customer service department, leading a team of managers and supervisors to deliver exceptional service and drive performance results. Success in this role requires a strategic mindset, strong leadership abilities, and a passion for exceeding customer expectations. The ideal candidate will have a proven track record of driving results in a fast-paced, dynamic environment.

StubHub is seeking an Operations Manager to lead the Fulfilment Operations team in delivering live event tickets seamlessly. Responsibilities include managing a team, implementing training programs, tracking metrics, designing workflows, and interfacing with stakeholders. The ideal candidate has 2+ years of managerial experience, strong people management skills, and proficiency in Excel and SQL.