Top Tech Jobs & Startup Jobs

The Customer Support Analyst role involves providing B2B support to corporate clients, ensuring exceptional customer experiences through problem-solving and communication. Responsibilities include managing support queries, advocating for customer needs, and monitoring service health. This position emphasizes customer feedback and collaboration with various teams to enhance customer satisfaction.

As a Client Support Specialist, you will manage client communications, ensuring timely responses while providing expert support on Sportradar's products and services. You will identify client needs and deliver high customer satisfaction through effective problem-solving and proactive engagement. Additional tasks will be assigned by management as needed.

The Accounts Receivable Manager will manage the accounts receivable process, focusing on accurate billing, collections, and financial reporting. Key responsibilities include preparing invoices, monitoring customer balances, resolving billing issues, and ensuring compliance with company policies. Strong analytical skills and experience in financial processes are essential for maintaining cash flow and fostering customer relationships.

This position involves developing marketing strategies for key clients, driving growth in digital advertising solutions, collaborating with specialists in programmatic and social media, and maintaining senior relationships with clients. The candidate will also engage with the sports betting ecosystem and represent the company at events.